B-aparthotel Grand Place

02 May'24

03 May'24

1 room, 2 guests

B-aparthotel Grand Place

Flemish Region | Thu, 02 May - Fri, 03 May | 1 Room, 2 Adults

General

Amenities

Rules

About

Reviews

Location

No rooms available

B-aparthotel Grand Place

Name: Aris Grand-Place Hotel
Address: Rue du Marché aux Herbes 78-80

3-star Hotel · Brussels

4.0/5

(558 reviews)

Amenities

Lift/ Elevator

Locker Room

Multilingual Staff

Smoke-free property

Breakfast available

Property rules

Check-in: After 03:00 PM, Check-out: 11:00 AM

About property

Location: A stay at B-aparthotel Grand Place places you in the heart of Brussels, within a 10-minute walk of La Grand Place and Manneken Pis Statue. This hotel is 0.7 mi (1.1 km) from Royal Palace of Brussels and 6.2 mi (9.9 km) from Atomium.Rooms: Make yourself at home in one of the 42 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature bathtubs or showers with rainfall showerheads and designer toiletries. Conveniences include safes and desks, and housekeeping is provided weekly.Attractions: Distances are displayed to the nearest 0.1 mile and kilometer.

Rue des Bouchers - 0.1 km / 0.1 mi
Galeries Royales Saint-Hubert - 0.1 km / 0.1 mi
Library of the National Bank of Belgium - 0.3 km / 0.2 mi
Rue Neuve - 0.3 km / 0.2 mi
Brussels City Hall - 0.3 km / 0.2 mi
St. Michael and St. Gudula Cathedral - 0.4 km / 0.2 mi
Brussels Stock Exchange - 0.4 km / 0.3 mi
La Grand Place - 0.4 km / 0.3 mi
St. Catherine's Square - 0.4 km / 0.3 mi
Matonge - 0.5 km / 0.3 mi
Hotel de Bellevue - 0.5 km / 0.3 mi
Belgian Comic Strip Center - 0.6 km / 0.4 mi
Manneken Pis Statue - 0.6 km / 0.4 mi
Mont des Arts - 0.6 km / 0.4 mi
Square Brussels Meeting Centre - 0.7 km / 0.4 mi

The nearest airports are:
Brussels Airport (BRU) - 15.2 km / 9.4 mi
Antwerp (ANR-Antwerp Intl.) - 51.5 km / 32 mi
Charleroi (CRL-Brussels South Charleroi) - 58 km / 36.1 mi

Amenities: This smoke-free hotel was built in 2006.Business Amenities: Featured amenities include express check-in, express check-out, and multilingual staff. Self parking (subject to charges) is available onsite.Dining: At B-aparthotel Grand Place, enjoy a satisfying meal at the restaurant. Continental breakfasts are available daily from 7:30 AM to 11:30 AM for a fee.

See all 47 photos

Location

Brussels, Flemish Region, 1000

Ratings & reviews

4.0/5

(558 reviews)

197

224

Location

Rooms

Service

Value

Hygiene

Way too many hotels in Brussels to deal with these guys.

1/5

upcbratsKarla on Feb 20, 2024

This hotel asks for an additional fee on top of your booking fees to “hold” for ten days after your booking. They want you to email them your credit card information in email and if you refuse they want to charge you an ADDITIONAL $50 euros to wait upon arrival where there isn’t an employee on the grounds they say. You are supposed to enter through a code.. even if this in legit, I have stayed in MANY hotels and in MANY countries and have never seen such ridiculous requests from anyone.

1/5

CareyB548 on Oct 31, 2023

I requested a refund as I was unable to stay here, as planned, between 4th September 2023- 7th September 2023. No refund has been received and the response from the hotel shows no regard for customers health and safety. I was offered a room but the room wasn’t clean. Furniture was stained, there was some kind of dried human excrement/ fluid on the toilet seat and there was a pubic hair in the bath tub. It was evident that the room wasn’t being cleaned thoroughly / to a high standard, in general, as there was dirt in the corners of the flooring, in the indents of the dining chairs, on top of cupboard doors in the kitchen, the water receptacle of the coffee maker was full of limescale and dusty on top, there were random hairs / bits of dust on the dining table and the console table had water marks on it still as it hadn't been wiped over. When I brought the state of the room to the attention of a staff member, she was polite and sent a cleaner up straight away who removed the pubic hair, wiped the mirror and then left. No alternative room offered. I ended up booking another hotel as it was very evident that the hygiene standards here were poor. I raised a complaint when I got back, fully expecting the company to see the pictures and be highly apologetic. However, they responded saying "the room was fully cleaned before your check in" - This statement particularly concerns me, when I look at the pictures, and reaffirms my concerns about my health and safety were valid.

2/5

007LadyB on Jul 24, 2023

Imagine prepaying for your hotel only to leave for the day and on your return you are denied access to your room for €4.24! You receive a letter stating urgent you must pay - you go down in the morning at 10 and no one is there - you leave for your day and come back at 16::03 and boom room key doesn’t work. There is not a single soul in the lobby as far as hotel staff to address your urgent notice. You call the number you had to use to get access as no email was sent and they tell you - you are denied entry for €4 euro actually €8 as your stay is for 2 nights! We came Sunday evening - no one was at the door - ok - had to make a call to get access ok. The frustration comes because you locked me out of my apart hotel when you yourself didn’t do your part. You lied and said we tried to call you then during the payment call you say we had no way to call you because I was still expressing my frustration! I am traveling with a senior and a disabled person so I go over the top to ensure everything is done that needs to be! It was never stated nor shared that I had additional payments and to be honest who is going to pay €281 a night and not pay €4.24? The deactivation of the room key was unjustified and had I not told you them my card to pay was inside the were denying access saying I had to pay. I clearly expressed that I had a disabled person who needed to access the bathroom and the focus of the person on the phone was the €4! How discussing!!

4/5

Priya K on Jun 24, 2023

Pro’s - great location! Walking distance to grand place, lots of restaurants nearby - clean apartment - very spacious! Much bigger than we thought it would be - quiet - great views (on the 6th floor) - great communication from hotel before hand Con - no frills check in, with a baby, pram and baggage and no manned reception that was a bit difficult but ultimately fine - there are about 10 steps into the main building which are inconvenient with a pram. Overall would definitely recommend!

1/5

397csb on Dec 23, 2022

After a terrible experience in October, we’ve been wait 2 months on a refund. We moved out mid stay due to the terrible service - see my earlier review for detail. It was promised but now every email gets ignored. Don’t stay here - awful service throughout. Terrible hotel.